Return and Exchanges Policy

LowPriceHighTech Return Policy

If for any reason you are not happy with your purchase, you may return the item(s) within 30 days for a refund back to the original form of payment, less the shipping charge.  Please return items in original condition

Original receipt must accompany any product to be returned / exchanged.

Product must be in original box with original accessories, packaging, manuals, and registration card in undamaged, clean, and brand- new condition.

Product that is returned incomplete, damaged, or has been used — if accepted — will require a deduction. This deduction is final. Subsequent return of missing items will not reverse the deduction.

Defective electronics, cases, holders, etc. will be exchanged for the exact same item only.

*LowPriceHighTech reserves the right to decline the return of your item(s), or assess a 15% re-stocking fee if the above terms have not been followed.

Because we cannot be responsible for packages mailed to us, we suggest that you use a trackable and insured mail service. Please allow up to 2 weeks from the time you mail your order for the return or exchange to be processed. An email will be sent to you once the return or exchange has been processed.

To return a product, please follow the steps outlined below.

  1. Obtain a Return Authorization Number (RA#) within 30 days of the original ship date by calling xxx-xxx-xxxx or contact us via our contact form HERE.
  2. Please provide the following information when requesting a Return Authorization #: Original order number (located on packing slip), name of product being returned, reason for return, your name, daytime telephone number and e-mail address.
  3. Verify that all merchandise is in the original packaging with the UPC or bar code intact, and that all components, manuals, cables, and accessories are included.
  4. For your protection, use a “traceable” ground shipping method.
  5. Please use the merchandise-return label, located on the back of your packing slip or address the package to: LowPriceHighTech Street address City state zip code
  6. Return the merchandise within 15 days of issuance of the RA#. Print the Return Authorization email inside the package. PACKAGES WITHOUT A Return Authorization # WILL BE RETURNED TO THE SENDER.

 

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